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Featured

Customer Service Manager

at T & R International Pty Ltd

This is a Full time job

Smithfield, Sydney NSW
$85,000 – $95,000 per year + super & annual bonus
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary
  • Permanent full time role with an immediate start
  • Exciting Leadership and Professional Development Opportunities
Senior leadership opportunity with long term career opportunities. Support and develop a passionate and experienced team through operational changes.
Listed nine hours ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
9h ago
Listed nine days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
9d ago
Listed five days ago

AO6 Workforce Planner - 11 mth FTC

at Davidson

This is a Contract/Temp job

Brisbane QLD
$111583 - $119149 p.a. + 12.75% super
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • High profile QLD state government department
  • An opportunity to have real impact in shaping this team
  • Work from home opportunities available
11 month fixed term contract to support the establishment of a contact centre through workforce planning, develop & delivery of policies & training
5d ago
Listed three days ago

Customer Contact Centre - Workforce Planning Lead

at Super Retail Group

This is a Full time job

Brendale, Brisbane QLD
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • An opportunity to work for one of Australia's Top 10 ASX listed retailers
  • Career development pathways are endless
  • Great staff benefits and exclusive team member discounts across our brands
Super Retail Group has an opportunity for a Customer Contact Centre Workforce Planning Lead, based in our Brendale office in Brisbane.
3d ago
Listed eight days ago

Workforce Planning & Performance Optimisation Manager

at Healius Ltd

This is a Contract/Temp job

Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Newly created role, make it your own!
  • Join a large ASX-listed organization focused on delivering positive outcomes
  • Continually optimise performance, improve efficiency, and reduce costs
Work with one of Australia's leading ASX-listed healthcare companies that is synonymous with quality, affordable and accessible healthcare for all.
8d ago
Listed six days ago

Senior Workforce Planner

at SMAART Recruitment

This is a Full time job

Adelaide SA
Salary + Super + Benefits
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • CBD Location + WFH | Flexible working arrangements | Excellent Salary
  • Ideal for a passionate Workforce professional looking to take the next step
  • Be a part of a business and industry experiencing exponential growth
Rare Workforce Management role optimising Contact Centre performance and providing insights for future business growth.
6d ago
Listed seven days ago

Customer Service Manager

at T & R International Pty Ltd

This is a Full time job

Smithfield, Sydney NSW
$85,000 – $95,000 per year + super & annual bonus
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary
  • Permanent full time role with an immediate start
  • Exciting Leadership and Professional Development Opportunities
Senior leadership opportunity with long term career opportunities. Support and develop a passionate and experienced team through operational changes.
7d ago
Listed ten days ago

Workforce Planning Manager

at APT Travel Group

This is a Full time job

Cheltenham, Melbourne VIC
Full Time Salary + Super
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexible workplace culture with a hybrid working model
  • Australian owned travel company, passionate about helping travellers explore
  • Familiarisation Trips, Discounted Travel and Health & Wellness perks
APT Travel Group is looking for a Genesys gun to join our team and play a pivotal role in the transformation of our contact centre.
10d ago
Listed thirteen days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
13d ago
Listed five days ago

Continuous Improvement Lead

at RemServ

This is a Contract/Temp job

Brisbane QLD
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy hybrid working, 2 days in the office
  • 12 Month Max Term Contract
  • Identify and implement continuous improvement opportunities within our business
Change management opportunity working with a leader in the financial services sector
5d ago
Listed three days ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
3d ago
Listed five days ago

Head of Customer Care

at InvoCare Australia Pty Limited

This is a Full time job

North Sydney, Sydney NSW
Bonus
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
5d ago
Listed twenty nine days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
29d ago
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