Management accountant Management &amp; Support Jobs in All Melbourne VIC

classification: Call Centre & Customer Service

Are you passionate about customer service & continuous improvement?

18d ago

Listed eighteen hours ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

$175,000 package pa

subClassification: Management & Support

classification: Call Centre & Customer Service

Moorabbin Airport, Melbourne VIC

Outstanding Contact Centre leadership opportunity
$175,000 package pa
ASX 100 - Iconic Market Leader

Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture

18h ago

Listed four days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Wantirna South, Melbourne VIC

Hybrid role with great flexibility, supportive leadership and a motivated team
Lead process improvement and efficiencies across the business
Free product & genuine career development opportunities in this new role

Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.

4d ago

Listed eighteen days ago

Workforce Management Specialist

at CPM Australia

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Join Australia’s leading field sales and marketing agency
Full paid training and induction provided
Great culture & collaborative team

Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!

18d ago

Listed eleven days ago

Customer Care & Support Manager - Debt, Hardship & Vulnerability Leader

at South East Water

This is a Full time job

Frankston, Melbourne VIC

subClassification: Management & Support

classification: Call Centre & Customer Service

Dive into this newly developed leadership role
Supportive culture with truly flexible working arrangements

We're looking for an experienced Debt, Hardship and Vulnerability Leader to join our Customer Solutions team

11d ago

Listed seven days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

One of Australia's leading data and tech companies - SaaS!
Incredible company culture and team environment - we have so much fun!
Exciting challenge and rewarding opportunity - grow with us!

Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.

7d ago

Listed eleven days ago

Operational Excellence Manager

at South East Water

This is a Full time job

Frankston, Melbourne VIC

subClassification: Management & Support

classification: Call Centre & Customer Service

Make an impact in this newly developed role
Enjoy truly flexible working arrangements with a supportive culture

Deliver on our strategy by leading our high performing Customer Experience operational teams

11d ago

Listed nine days ago

Senior Lead - Customer Service

at flexhive by Hudson

This is a Full time job

Cremorne, Melbourne VIC

$100000.00 - $126126.50 p.a. + plus superannuation

subClassification: Management & Support

classification: Call Centre & Customer Service

Collingwood, Melbourne VIC

A manufacturer and distributor of sports apparel seeks a Senior Lead - Customer Service to be based in their office in Cremorne.

9d ago

Listed twelve days ago

Workforce Analyst

at Citrus Group Pty Ltd

This is a Full time job

Up to $75k plus super

subClassification: Management & Support

classification: Call Centre & Customer Service

at UniSuper Management Pty Ltd

Upto 75k plus super | Full Time Permenant | Mon - Fri NO Weekends
Collingwood Office | 1 Day Work From Home 4 In the Office
Free Event Tickets | Onsite Gym | Free Barista Coffee | Global Brand

Full Time Perm - Up to $75k plus Super - Global Business and Market Leader in Ticketing and Entertainment | Modern Renovated Office

12d ago

Listed twenty days ago

Workforce Planning & Optimisation Manager

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Super Fund of the Year 2023
Play a crucial role in US's customer experience strategy
Make a significant impact on the productivity of our workforce

Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning

20d ago

Listed twenty two days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Dynamic stakeholder collaboration opportunities
Engage with cutting-edge Genesys Pureconnect Technology
Hybrid model of working from our CBD office 3 days a week and 2 days from home

Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements

22d ago

Listed twenty two days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC

$90,000 – $100,000 per year

subClassification: Management & Support

classification: Call Centre & Customer Service

Flexible home/office balance
Join a great team environment
On-going training and support provided

You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.

22d ago

Listed twenty five days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Caulfield North, Melbourne VIC

3 days office, 2 days from home
Provide strategic advice and analysis
High performing, collaborative and supportive team environment

Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid

25d ago

Listed more than thirty days ago

Support Team Leader

at Private Advertiser

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service

Your role plays a pivotal part in enhancing the experience for clients.
Join an industry leader. Help establish best practices and optimise workflows.
This is a high volume, demanding, tough role in a complaint driven industry.

This is a critical role. You’ll be responsible for leading and overseeing a multidisciplinary Support Team as part of a company restructure.

30d+ ago

Listed eleven days ago

Systemic Issues & Code Governance Manager

at Insurance Australia Group

This is a Full time job

subClassification: Management & Support

classification: Call Centre & Customer Service