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This is a featured job
Featured

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
This is a featured job
Featured

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
Listed nineteen hours ago

People Performance Manager

at Toyota Finance Australia

This is a Contract/Temp job

Scoresby, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a leading, innovative and well-respected global brand
  • Fantastic staff benefits and career development opportunities
  • Supportive management and training provided to set you up for success
Toyota Finance Australia has a 12 month fixed term opportunity for an experienced People Performance Manager to join our team.
19h ago
Listed eleven days ago

Customer Care & Support Manager - Debt, Hardship & Vulnerability Leader

at South East Water

This is a Full time job

Frankston, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dive into this newly developed leadership role
  • Supportive culture with truly flexible working arrangements
We're looking for an experienced Debt, Hardship and Vulnerability Leader to join our Customer Solutions team
11d ago
Listed six days ago

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
6d ago
Listed seven days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
7d ago
Listed twenty hours ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
20h ago
Listed eighteen days ago

Workforce Management Specialist

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field sales and marketing agency
  • Full paid training and induction provided
  • Great culture & collaborative team
Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!
18d ago
Listed seventeen days ago

Call Center Operations Manager

at Masseuse Massage

This is a Full time job

South Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Amazing Culture - Great people with great attitudes towards work and life!
  • South Melbourne Location - Stone throw away from the heart of Melb. CBD!
  • Rapidly growing business - Plenty of opportunities to make your mark and grow!
Masseuse Massage Chairs needs a hands-on Call Center Operations Manager that can take our systems and processes to the next level!
17d ago
Listed twenty days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
20d ago
Listed six days ago

Customer Service Manager

at Pace VIC

This is a Full time job

Bayside & South Eastern Suburbs, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great opportunity for an experienced change management professional
  • Propel your career in a pivotal role, influencing strategy and leading a team
  • Background in hardware, consumer goods or building supplies ideal
Seeking a Customer Service Manager to lead a dynamic team, drive process improvements and change management in a thriving industry.
6d ago
Listed twenty eight days ago

Contact Centre Manager (Telesales)

at Peters Ice Cream

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Successful business with a portfolio of iconic Australian brands
  • Hybrid work model with two days work from home
  • Great team culture
Exciting opportunity for a passionate and energetic leader to lead our national telesales centre, supporting our direct delivery and field sales teams
28d ago
Listed twenty five days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
25d ago
Listed twenty five days ago

Team Leader (2 Positions!)

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency
  • Full paid training and induction provided
  • X2 full-time positions available
Exciting opportunity for an experienced Team Leader to oversee a team of Inbound Representatives. Work exclusively on our new Contact Centre program!
25d ago
Listed twenty two days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
22d ago
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