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Listed nine days ago

Fair Work Adviser

at Fair Work Ombudsman

This is a Full time job

Melbourne VIC
$72,140 to $77,758 plus 15.4% superannuation
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Launch your APS career in August 2024
  • Tangibly help and advise the Australian public
  • Excellent benefits, training, and support
We are currently seeking multiple Fair Work Advisers in our Melbourne and Perth offices.
9d ago
Listed two hours ago

Team Lead - Employer Obligations (318)

at LeavePlus

This is a Contract/Temp job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Attractive employee entitlement benefits + 12% superannuation
  • Generous educational support for career growth
  • Hybrid workplace + 3.5 days of additional paid leave
This inspiring leadership role is tasked with managing teams handling debt resolution, compliance and scheme enforcement activities.
2h ago
Listed twenty seven days ago

Trainer and Compliance Assessor

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Sales - Inbound
Sales - Inbound
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field marketing agency!
  • Offering flexible hours between Monday – Friday ONLY!
  • Collaborative, innovative, and engaging culture!
Are you looking for the next step in your career? Then, look no further. This is a great opportunity for a Trainer and Compliance Assessor!
27d ago
Listed twenty days ago

Team Lead - Contact Centre (Case)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated team of legal and insolvency specialists who recover unpaid super to help Australians retire with dignity, security and confidence.
20d ago
Listed twenty seven days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
27d ago
Listed one day ago

Complaints Team Quality Coach-North Service Centre

at AMP Services

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Use your skills to coach others in their provision of excellent customer service
  • Be the driver of change and continuous improvement in partnership with your stak
  • Competitive base salary + 12% super + bonus + benefits
Provide coaching and support to the back office team members to uplift the service quality for financial advisers and clients on the North Platform
1d ago
Listed one hour ago

Quality Assurance Officer (Multiple positions!)

at CPM Australia

This is a Casual/Vacation job

Wantirna South, Melbourne VIC
$31.09 per hour + superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field sales and marketing agency!
  • Offering flexible hours between Monday - Friday. Have the weekend to yourself!
  • Collaborative, innovative, and engaging culture!
Are you looking for the next step in your career? Then, look no further. This is a great opportunity for a QA Officer! No sales required!
1h ago
Listed one day ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
1d ago
Listed twenty days ago

Team Lead - Contact Centre (Recoveries)

at Industry Fund Services

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of a professional Leadership team - hybrid workplace
  • Make a difference to the retirement future of members
  • Opportunity to continue to strengthen your leadership skills
Lead a dedicated contact centre team who recover unpaid super from employers and secure the retirement savings of Australian workers
20d ago
Listed fifteen days ago

Entry Level Customer Support Agent

at Detector Inspector

This is a Full time job

Carnegie, Melbourne VIC
$50,000 + Super / up to $10K increase at 12 months
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Fun and supportive culture
  • Based in our Carnegie office with flexibility to work from home.
  • Excellent career growth with guaranteed review of salary at 12 months.
Provide support to our clients via phone and email. We provide full training, so no experience is required!
15d ago
Listed seven days ago

Offshore Operations Senior Lead, nib Thrive

at nib health funds limited

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage relationships with our outsourced service providers and stakeholders
  • Deliver and report on the performance metrics of the offshore team
  • Hybrid work to support flexibility
Working closely with service providers from several countries, prior working knowledge of managing multiple offshore teams is essential.
7d ago
Listed two days ago

Metering Operations Representative

at Alinta Energy

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent, full time inbound contact centre role
  • Assist customers with the installation of metering for new and existing sites
  • Hybrid working combining Melbourne office-based and work from home
Deliver outstanding service to Alinta’s customers, assisting with their installation of metering for new and existing sites
2d ago
Listed twenty four days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
24d ago
Listed one day ago

Contact Centre Consultant

at BankVic

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent full time opportunity
  • Full training provided
  • Join a member owned organisation and certified B corp
Provide a high level of customer service to our current and potential BankVic members through responding and managing general member enquiries.
1d ago
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