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This is a featured job
Featured

Customer Contact Centre - Workforce Planning Lead

at Super Retail Group

This is a Full time job

Brendale, Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • An opportunity to work for one of Australia's Top 10 ASX listed retailers
  • Career development pathways are endless
  • Great staff benefits and exclusive team member discounts across our brands
Super Retail Group has an opportunity for a Customer Contact Centre Workforce Planning Lead, based in our Brendale office in Brisbane.
Be an early applicant
This is a featured job
Featured

Customer Service Manager -Helpdesk

at Quest Payment Systems Pty Ltd

This is a Full time job

Hawthorn, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Diverse role managing a technical support team for an Australian Fintech company
  • Learn a wide range of skills and knowledge within the innovative product range
  • Hawthorn location
We are seeking a Payments Helpdesk Manager to work with a team of professionals at our Australian Payments Fintech company.
Listed three days ago

Manager, Ticketing Services

at Arts Centre Melbourne

This is a Full time job

Melbourne VIC
$111,920.64 p.a. plus superannuation
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Full time, ongoing role
  • Make an impact on the ticketing experience in an iconic Performing Arts venue
  • Flexible, hybrid working options available
Seeking a customer-centric professional with Ticketing experience to join the Arts Centre Melbourne team as Manager, Ticketing Services!
3d ago
Listed six days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Dandenong, Melbourne VIC
$175,000 package + 10% STIs pa
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Outstanding Contact Centre leadership opportunity
  • $175,000 package + 10% STIs pa
  • ASX 100 - Iconic Market Leader
Strategic & proactive CCM role- Operating as the VOC, you'll lead the charge to deliver an exceptional CX and nurturing a high performing team culture
6d ago
Listed one day ago

Head of Customer Care

at InvoCare Australia Pty Limited

This is a Full time job

North Sydney, Sydney NSW
Bonus
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
1d ago
Listed seven hours ago

Customer Contact Centre - Workforce Planning Lead

at Super Retail Group

This is a Full time job

Brendale, Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • An opportunity to work for one of Australia's Top 10 ASX listed retailers
  • Career development pathways are endless
  • Great staff benefits and exclusive team member discounts across our brands
Super Retail Group has an opportunity for a Customer Contact Centre Workforce Planning Lead, based in our Brendale office in Brisbane.
7h ago
Be an early applicant
Listed six days ago

Customer Service Manager

at dormakaba Australia Pty Ltd

This is a Full time job

Hallam, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work for a global leading brand and a team of dedicated professionals.
  • Modern offices in Hallam, onsite parking and onsite gym access.
  • Opportunity to lead a team & support with training & development.
We are seeking an experienced Customer Service Manager to lead our team of Customer Service Officers and Support Centre Representatives.
6d ago
Listed four days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.
4d ago
Listed ten days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
10d ago
Listed three days ago

Team Leader Customer Engagement - CommSec

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
The Customer Engagement Team are the first point of contact for our CommSec customers. You will lead a team to deliver the best customer expereince.
3d ago
Listed seven days ago

Customer Interaction Centre Manager

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Work collaboratively as one team with a ‘‘customer at the heart’ focus
  • Permanent, full-time position
  • Based out of Parramatta offering hybrid working options
An exciting opportunity has arisen for a Customer Interaction Centre Manager to join the Customer Experience team within Sydney Water.
7d ago
Listed four days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
4d ago
Listed ten days ago

Senior Residential Customer Service Manager

at Aussie Broadband Limited

This is a Full time job

Morwell, West Gippsland & Latrobe Valley VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join a business working constantly to Change the Game
  • Manage a medium to large-sized team in our Morwell office
  • We live by our values, they’re not just hung on the wall
Work with our Customer Service team and play a key role in making sure that high standards are met for our residential customers.
10d ago
Listed five days ago

Operation Coordinator - Rockhampton Train Station

at Queensland Rail

This is a Full time job

Rockhampton, Rockhampton & Capricorn Coast QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Annual salary of approx. $113,000 + 12.75% super + applicable penalties
  • Work within a supportive team environment with the opportunity to lead change
  • Work for an industry leader with iconic long-distance and tourism experiences
Lead a dedicated team of up to 60 team members to support and provide exceptional customer service to our long-distance trains
5d ago
Listed seventeen days ago

Coordinator Customer Experience

at Blacktown City Council

This is a Part time job

Blacktown, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Permanent opportunity
  • 35 hour working week
  • Opportunity to participate in Council's flextime arrangement
This role is responsible for all aspects of the Customer Experience team's performance and will manage our Customer Experience Strategy.
17d ago
Listed twelve days ago

Customer Service Manager

at Pace VIC

This is a Full time job

Bayside & South Eastern Suburbs, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great opportunity for an experienced change management professional
  • Propel your career in a pivotal role, influencing strategy and leading a team
  • Background in hardware, consumer goods or building supplies ideal
Seeking a Customer Service Manager to lead a dynamic team, drive process improvements and change management in a thriving industry.
12d ago
Listed twelve days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
12d ago
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